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Frequently Asked Questions and Answers

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Title How long is the shipping time?
Posted by

Sugarcat Master (ip:) View :9

Date 2019-03-01 01:34:25
Rate 0points
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Sugar Cat & Candy Doggie Most of the products in the mall will be shipped after the product is made to order.

The production period* for each product is as follows. (Business day)


- Phone case: shipped within 5 days (average 1 ~ 2 days)

- Art Frames / Posters: shipped out within 5 days (average 2 ~ 3 days)

- Pouch: Out of stock within 14 days (average 5 ~ 10 days) / Out of stock items on the same day or next day

- Tote bag: shipped out within 7 days

- Pillow: shipped within 7 days

- Blanket / rug: Delivery within maximum 14 days (average 5 ~ 10 days)

- Mug: shipped within 7 days

- Stationery: within 5 days of shipment / inventory hold, same day or next day shipment

- Make-to-order portraits and additional items: The work-time of the portraits (around 15 days) will be added.


*All items will be shipped in international shipping EMS and will take +7 ~14 days.


You can check the period of time from the bottom of each product image to the production period.

Thank you for your understanding that it takes some time to produce and ship the product after the order has been received.

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